Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe`s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
“In Campaign Management, we ensure that the right customers are reached at the right time with the appropriate communication measures via the channel that suits them best. No matter whether commercial, informative or service-oriented topics – without us there is no customer contact.” – Benedikt Weltge, Head of Campaign Management
We're looking for you to join our team, limited to the 31th of December 2023.
What you’ll do
You're co-responsible for the selection and extraction of customer data for the implementation of new and existing customer activities
You'll analyse target group potential for CRM and sales campaigns on the basis of Salesforce, IBM Unica, SAS and the company-wide data warehouse (DWH)
Furthermore, you'll support the implementation of new campaign processes and strategies as well as the measurement of success and campaign analysis
Together with your team, you'll form the interface between Campaign Management and the commissioning departments and contribute to the development of an efficient customer journey for our customers with your work in the Customer Contact (Squad) Team
What you’ll bring
You've successfully completed a degree in business administration, economics, sociology or similar and you've already gained first experience in the service sector or direct marketing
Ideally, you've acquired knowledge in the use of campaign management or database tools, preferably IBM UNICA or the Salesforce Marketing Cloud
Ideally, experience in reporting and agile project management distinguishes you
Your strengths include your hands-on mentality and conflict resolution skills as well as your high flexibility & customer orientation
A quick perception, strong teamwork and communication skills as well as an analytical and holistic way of thinking set you apart
Good English skills round off your profile
At Sky, we'll give you our full support, so you'll be all set to achieve your best. Our range of rewards really are something special, here are just a few:
Free Sky Q
Company pension scheme
Sky Company Bike
We're proud to be an equal opportunity employer.
It is important to us to provide a fair and equal workplace for everyone. We strongly believe that a culture of diversity allows us to grow together and encourages creativity and innovation. Therefore, we will consider all qualified applications – regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.
To find out more about working with us, search #WirbeiSky or #LifeatSky on social media.
A job you love to talk about.
Sky Deutschland GmbH br>
People & Organisation br>
Your Contact: Nicole Berger