Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe`s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
“With the Sky Extra loyalty program, we reward customers for their dedication. With exclusive benefits, special offers and access to outstanding experiences such as VIP events, stadium tickets or movie premieres, we increase customer happiness and make an important contribution to Sky as loyalty team.” – Marc Bertagnolli, Director Loyalty br> br>
What you’ll do
You're responsible for the development, conception & implementation of all communication campaigns of the loyalty program
You'll integrate Sky Extra and its benefits communicatively at all relevant touchpoints to increase awareness within our customer base, stimulate engagement and improve customer perception
The creation of communication plans and the orchestration of the available communication channels is part of your daily business
Within this framework, you'll continuously run ATL & BTL campaigns from briefing to implementation to performance measurement and independently derive recommendations for action
You'll act as a singe-point-of-contact within the Sky Group, external partners as well as agencies and supervise the exacting & brand-compliant communication in all customer touchpoints
Your tasks also include the monitoring of campaign & traffic important metrics as well as creating corresponding reports
You support the allocation & management of the annual communication budget and ensure compliance with it
What you’ll bring
You've a degree and at least 2-4 years of relevant work experience in the areas of media, marketing, customer or corporate communications
In the past you were able to gain some experience in the areas of customer base management, CRM or customer retention
You're an expert in implementing communications & marketing campaigns and have developed a good understanding of creative & campaign planning processes
A detailed, solution-oriented & proactive approach to work as well as a high level of creativity, communication skills, dedication & initiative are among your strengths
You'd describe yourself as an open personality and your strong communication skills allow you to quickly expand your professional network and use it to your advantage, both internally and with external partners.
You're able to work under pressure and within tight deadlines and keep track of deliverables and deadlines
Team play, a passion for sports, film & TV as well as very good skills in PowerPoint & Excel distinguishes you
Good German and English skills round off your profile
At Sky, we'll give you our full support, so you'll be all set to achieve your best. Our range of rewards really are something special, here are just a few:
Free Sky Q
Company pension scheme
Sky Company Bike
We're proud to be an equal opportunity employer.
It is important to us to provide a fair and equal workplace for everyone. We strongly believe that a culture of diversity allows us to grow together and encourages creativity and innovation. Therefore, we will consider all qualified applications – regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.
To find out more about working with us, search #WirbeiSky or #LifeatSky on social media.
A job you love to talk about.
Sky Deutschland GmbH br>
People & Organisation br>
Your Contact: Nicole Berger