Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe`s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
“Our mission is to provide our colleagues in Customer Care with contact systems that enable them to best serve our SKY end customers.” – Robert Koch, Head of Customer Contact br> br>
What you’ll do
You work in an international team on the further development of our contact centre systems such as VoIP telephony, document management, archives, knowledge management, messenger & webchat & community
As an End to End Test Manager (m/f/d) you have the knowledge of how to test these applications manually and automatically, from the frontend to API calls to the backend systems
You are familiar with tools such as Jenkins, Selenium, Cucumber, SonarQube, Maven/Gradle and Java, Test Management Tools, Test Reporting Tools, Jira, etc.
You understand the key importance of automated testing and can suggest what types of tests should be built into an automated CI/CD pipeline, as well as RPA solutions such as UIPath
You're enthusiastic about creating the test conception already in the project planning phase and taking over the UAT organisation in a heterogeneous, complex contact centre landscape
You also like to smoke-test in the early hours of the morning to ensure the stability of our business-critical application
What you’ll bring
You've a degree in computer science or business informatics and have a current ISTQB certification
You've at least 2-4 years of experience in test automation and have worked both in an agile environment and with external service providers
Experience with contact centre technology and companies with large customer services is an absolute plus
You can creatively write and execute test cases as well as develop complete test concepts while ensuring a high level of test coverage
You're a communicative team player (m/f/d) with a high degree of result and solution orientation as well as a strong willingness to implement and a distinctive analytical way of thinking
You've a good command of English (both oral and written)
At Sky, we'll give you our full support, so you'll be all set to achieve your best. Our range of rewards really are something special, here are just a few:
Free Sky Q
Company pension scheme
Sky Company Bike
We're proud to be an equal opportunity employer.
It is important to us to provide a fair and equal workplace for everyone. We strongly believe that a culture of diversity allows us to grow together and encourages creativity and innovation. Therefore, we will consider all qualified applications – regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.
To find out more about working with us, search #WirbeiSky or #LifeatSky on social media.
A job you love to talk about.
Sky Deutschland GmbH br>
People & Organisation br>
Your Contact: Xenia Schmeusser