Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe`s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
“Our mission is to provide our Sky end users with IT services in accordance with our service agreements, which provide them with the best possible support in carrying out their tasks.” – Giovanni Di Naro, Director Service Management br> br>
What you’ll do
Your tasks include the design, implementation and management of lean IT processes, their interfaces and the relevant tools and templates
The implementation of measurements and the definition of goals to improve process effectiveness & efficiency are part of your daily business
You'll take over the coordination of change management for sophisticated implementations
You're responsible for the Operational Readiness work package in projects and support internal & external process tests
Your job is the implementation of lessons learned (e.g. in projects) and the corresponding derivation of measures
You'll drive forward the automation of processes and tasks
In addition to the evaluation of business processes and the anticipation of requirements, you'll deal with of the identification of improvement potentials as well as the development and implementation of solutions
You'll conduct requirements analyses and get involved in the Sky Group's processes to optimize them
What you’ll bring
You've a university degree or equivalent in a relevant field of study (e.g. computer science, IT, business informatics) as well as at least 5-6 years of relevant professional experience
You can prove your experience in modelling and implementing processes as well as your understanding of standard IT frameworks such as ITIL, Scrum, SAFe and DevOps through practical experience
You've knowledge of process automation / workflow tools (e.g. ServiceNow) and media, ITIL processes & IT technologies
In addition to your good change management skills, you are characterized by your strong problem-solving skills as well as your high level of analytical thinking, willingness to learn and ability to innovate
You bring positive thinking and a focus on results, even in lively times and dynamic situations
The ability to influence collaborators and work closely with them to find solutions is among your strengths
You'd describe your oral and written communication skills as excellent
At Sky, we'll give you our full support, so you'll be all set to achieve your best. Our range of rewards really are something special, here are just a few:
Free Sky Q
Company pension scheme
Sky Company Bike
We're proud to be an equal opportunity employer.
It is important to us to provide a fair and equal workplace for everyone. We strongly believe that a culture of diversity allows us to grow together and encourages creativity and innovation. Therefore, we will consider all qualified applications – regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.
To find out more about working with us, search #WirbeiSky or #LifeatSky on social media.
A job you love to talk about.
Sky Deutschland GmbH br>
People & Organisation br>
Your Contact: Xenia Schmeusser