Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe`s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
„In this position, it's important that sales successes are celebrated by the agencies. For this, it's not only necessary that the KPIs are set and implemented correctly, but also that the framework conditions are right. Sales and the management of service providers are equally in your blood? Do you want to make a difference and question processes so that even more customers can enjoy Sky through telephone sales? Then this is the job for you.“ – Paul Zidek, Director Vendor Management
Please be advised: Due to our international corporate culture, we publish all our job advertisements in English. Nevertheless a significant part of this job will be in German.
We're looking for you to join the Vendor Management team
What you’ll do
- Your job is to manage external partners for Sky's telephone sales
- As Senior Manager Telesales (m/f/d) you're responsible for the KPI, turnover and sales development of the assigned call centres
- Ensuring appropriate measures to win new customers and additional sales is part of your daily business
- In addition to the direct control of the agency partner, including the permanent improvement/optimisation of the agency performance, you'll take care of ensuring the billing and the provisioning on an agency basis
- You're responsible for the development/optimisation and implementation of remuneration models for service providers and client advisors, especially with regards to sales efficiency
- You take on the role as central contact person (m/f/d) to the responsible (tele-)sales department
What you’ll bring
- You've completed a commercial apprenticeship or a degree and you've at least 5-6 years of professional experience in a comparable position
- In the past you were able to gain some experience in the distribution environment, in sales and in managing call centers
- You'll bring a high level of competence in the analysis of CC key figures in the areas of resources, quality and sales
- A high degree of social competence and enjoyment in working with service providers in customer service characterize you
- The implementation of the identified measures in a spirit of partnership, negotiating skills and willingness to travel are among your strengths
- Good written and spoken English round off your profile
Our benefits:
At Sky, we'll give you our full support, so you'll be all set to achieve your best. Our range of rewards really are something special, here are just a few:
- Free Sky Q
- Flexible working
- Company pension scheme
- Sky Company Bike
Inclusion:
We're proud to be an equal opportunity employer.
It is important to us to provide a fair and equal workplace for everyone. We strongly believe that a culture of diversity allows us to grow together and encourages creativity and innovation. Therefore, we will consider all qualified applications – regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.
Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. We're also happy to accept your application in German.
To find out more about working with us, search #WirbeiSky or #LifeatSky on social media.
A job you love to talk about.
Sky Deutschland GmbH
People & Organisation
Your Contact: Simone Witzigmann
People & Organisation
Your Contact: Simone Witzigmann
Unlimited
Munich
Sales
February 17, 2023
5648 003780 N03
© 2021 Sky Deutschland
