Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe`s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
„You enjoy developing commercial strategies to increase customer lifetime value and are analytically gifted as well as creative and solution-oriented. Do you love getting our customers excited about new packages & products and making an important & measurable contribution to customer loyalty at Sky? Then the Customer Value Team at Sky is the right place for you.“ -Marc Bertagnolli, Director Customer Value
Please be advised: Due to our international corporate culture, we publish all our job advertisements in English. Nevertheless a significant part of this job will be in German.
We're looking for you to join the Customer Value Team
What you’ll do
In your role, you'll be responsible for marketing additional Sky products (e.g. Cinema package) to existing customers and growing customer lifetime value
Planning, implementing and handling various marketing measures across all relevant sales channels is part of your daily business
You're also responsible for campaign monitoring and the creation of business cases and cost calculations in order to initiate optimization measures
You're responsible for supervising the performance of telesales and chat channels, deriving strategic recommendations for action and forecasts and presenting your results to middle management with confidence
Developing contact strategy and customer segmentation is one of your passions – you drive your own ideas & projects forward
What you’ll bring
You've a degree with a Business focus and at least 5-6 years of relevant professional experience in a Commercial or Strategic Environment of a company, agency or consultancy
In addition to your problem solving skills, you are enthusiastic about television, sports & entertainment
You drive your topics forward in a dynamic, fast-paced environment and keep a cool head even in stressful situations
You describe yourself as a communicative team player and your way of working as problem-solving, independent & proactive
You've a sound knowledge of all common MS Office products – especially PowerPoint and Excel
Very good German and good English skills round off your profile
At Sky, we'll give you our full support, so you'll be all set to achieve your best. Our range of rewards really are something special, here are just a few:
Free Sky – watch all our content for free
Hybrid working model (60/40) Flexible working hours with overtime compensation
30 days of vacation + Holiday Buy
Subsidized Deutschland Ticket
Company Bike & Gympass
Corporate Benefits platform
We're proud to be an equal opportunity employer. It is important to us to provide a fair and equal workplace for everyone. We strongly believe that a culture of diversity allows us to grow together and encourages creativity and innovation. Therefore, we will consider all qualified applications – regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. We're also happy to accept your application in German. To find out more about working with us, search #WirbeiSky or #LifeatSky on social media.
A job you love to talk about.
Sky Deutschland GmbH br>
People & Organisation br>
Your Contact: Vanessa Bauer